The Importance of OnDemand Customer Service Training

man with headphones taking notes during online course

Whether your team is spread across the country and in-person training isn’t an option, or you want to give your employees the option to complete training on their own time, virtual online training is the move!

Further Your Commitment to Above The Line Service With These Courses

small business training
What if we told you we could strategically cultivate high-quality customer service at your business in a way that’s fun, educational, and results-driven? It’s true! We understand that companies are looking to retain teams, and we think empowering them is a great way to do so. After all, a happy team is more likely to go the extra mile in ... Read More

Are Smartphones Stealing Our Focus?

woman holding cell phone
Does anyone else remember a time when it was physically impossible to walk around with a tiny computer in your hand or pocket? Ahhh, the good ol’ days! While smartphones have definitely made life more convenient in many ways, we can’t help but wonder: at what cost? Anyone who has a smartphone knows the distractions it can present—but do you ... Read More

Best Practices for Customer Service Employee Onboarding

employees working together at a computer

For organizations, a huge part of thriving in today’s economy revolves around finding and retaining top-notch employees. It’s more important than ever before to onboard customer service employees with diligence and intention.

Above the Line

Above the Line - 5 stars

Want to learn how you can wow your customers with unrivaled service? Keep reading to see how our Above The Line Training can help.