Want to learn how you can wow your customers with unrivaled service? Keep reading to see how our Above The Line Training can help.
Team Training: The Secret Ingredient to a Successful Product Launch
A little boy with autism was having a rough day at Universal Orlando. His family vacation was almost over and he had yet to get on the ride featuring his all-time favorite superhero.
Mason Health Success Story
Our work is rewarding, that’s for sure, but it’s especially fun and satisfying when we hear from clients who are applying our methods daily. One such story is Mason Health Hospital System in Shelton, Washington. They recently shared with us a holiday recognition program that they rolled out in their new clinic to acknowledge their high-performing customer service associates. Check out this ... Read More
Fan the Flame of Great Customer Service
Burn bright! Our Customer Service training can help your team turn a spark into a Bonfire and deliver 5-star experiences for your customers.
Customer Service Essentials (Pt. 1)
Sign your team up for customer service training in an engaging 90-minute workshop to learn customer service essentials for every interaction. This session includes a downloadable workbook and has been reduced from $229 to $45 a person for a limited time. This session is offered on Monday, June 15.
Customer Service Essentials (Pt. 2)
Participants can take this course independently of Customer Service Essentials Pt. 1. By popular request, we are now offering a Part 2 of Customer Service Essentials to share MORE great customer service standards. Now reduced to $45 from $229 for a limited time. This session is offered on Thursday, June 11.
Infographic: Customer Service Essentials
Learn more about the impact of customer service on an organization’s bottom line and how our Customer Service Essentials course can help your team.
Emotional Intelligence: Personalize Your Customer Service
Emotional intelligence courses are a huge asset for your customer service training, but what is emotional intelligence and how does it help your business?