Best Practices for Customer Service Employee Onboarding

employees working together at a computer

For organizations, a huge part of thriving in today’s economy revolves around finding and retaining top-notch employees. It’s more important than ever before to onboard customer service employees with diligence and intention.

Above the Line

Above the Line - 5 stars

Want to learn how you can wow your customers with unrivaled service? Keep reading to see how our Above The Line Training can help.

Mason Health Success Story

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Our work is rewarding, that’s for sure, but it’s especially fun and satisfying when we hear from clients who are applying our methods daily. One such story is Mason Health Hospital System in Shelton, Washington. They recently shared with us a holiday recognition program that they rolled out in their new clinic to acknowledge their high-performing customer service associates. Check out this ... Read More