Whether your team is spread across the country or your day-to-day is just too crowded to take an entire day off for training, our online customer service training seminars are here to help get your team up and running.

Our online customer service training is designed to give you quality and concise training you can watch in one sitting. When you want to offer ongoing education on a budget, online training is a great, cost-effective solution.

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Now, more than ever, improving customer satisfaction is a top priority for organizations. Our Customer Service Essentials (CSE) training is designed to increase the confidence of your team members while maintaining exceptional customer service. The intention is to teach new skills, refresh existing competencies and offer new approaches to challenging situations.

Our online CSE training is designed to give you quality, concise training you can watch in one sitting, on any device. When you want to offer ongoing education on a budget, online training is a great, cost-effective solution. This course includes 14 modules, and can be purchased in single or multiple-seat packages: