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Whether your team is spread across the country and in-person training isn’t an option, or you want to give your employees the option to complete training on their own time, virtual online training is the move!
While promoting your commitment to your customers on your social channels is an important part of content marketing, turns out—it’s not what keeps people coming back!
Regardless of the industry you’re in, if you deal with customers, at some point in time you’re going to be confronted with a “difficult” one.But, here’s an important question to ask yourself. “Is the customer actually difficult, or are they merely upset?” Chances are the “difficult” customer is more likely an upset customer, and it’s your job to turn that frown, upside down. The good news is, you can do it in three steps!
We get a lot of questions about how Bonfire came to be—and how nearly 40 years later, we’re still out here sparking lasting change.