Bonfire’s open-enrollment persuasion course helps professionals influence with trust, communicate with intention, and create buy-in through compassionate curiosity.
Coaching and Mentoring
Putting the Pieces Together for Learning Transfer
Imagine for a moment that you just finished leading a round of Customer Service Training focusing on DISC Behavioral Styles. You reviewed how DISC...
Turbulent Waters Call for Agile Leadership
When the waters get rough, agile leaders keep the ship on course. Discover how the VUCA framework and agile leadership principles help teams navigate uncertainty, adapt quickly, and weather any storm.
Make a Resolution to Start Coaching!
Coaching and monitoring aren’t the same thing — but most managers treat them like they are. Bonfire Training breaks down the difference and why making that distinction is the key to developing a stronger frontline team.
10 Ways You Can Show Up Strong
Your mindset is your greatest superpower. Bonfire Training’s 10-point guide helps you push forward with purpose, positivity, and resilience — no matter what gets thrown your way.
The Working Genius
Got talented people but still hitting performance gaps? Bonfire Training is a certified Working Genius facilitator — and this Patrick Lencioni model helps teams understand their strengths, fill the gaps, and put the right people in the right seats.
Why We Suggest Meeting With Your Training Partner Every Year (Or More)
One-and-done training isn’t enough anymore. As consumer expectations rise and workplaces evolve, your customer service team needs consistent, updated support to stay sharp and confident. Here’s why Bonfire recommends connecting with your training partner at least once a year — and what your team stands to gain when you do.
Showing Up Strong Guide
Want to turn your mindset into a superpower? Download Bonfire Training’s free Showing Up Strong Guide and learn how to shift from scarcity to abundance — because the best customer service starts from the inside out.








