Bonfire’s open-enrollment persuasion course helps professionals influence with trust, communicate with intention, and create buy-in through compassionate curiosity.
Leadership Communication
Exercise Your Empathy
Empathy is a muscle — and like any muscle, it needs regular exercise. Learn how to prepare, show up, practice, and repeat your way to stronger customer connections.
Turbulent Waters Call for Agile Leadership
When the waters get rough, agile leaders keep the ship on course. Discover how the VUCA framework and agile leadership principles help teams navigate uncertainty, adapt quickly, and weather any storm.
Make a Resolution to Start Coaching!
Coaching and monitoring aren’t the same thing — but most managers treat them like they are. Bonfire Training breaks down the difference and why making that distinction is the key to developing a stronger frontline team.
Engaging the New Millennial (Gen-Y) Workforce
Millennials are now the largest segment of the workforce — and engaging them takes a different approach. Bonfire Training shares practical tips on what Gen Y values at work and how to keep them.
The Secret to Providing a Positive Customer Service Experience
When team members share ideas and feel ignored, they disengage — and float away. Bonfire Training’s balloon metaphor is a simple but powerful reminder of what’s really at stake when leaders stop listening.
The Process of Breaking Bad Training Habits
Good trainers know their habits — the helpful ones and the ones holding them back. Bonfire Training shares practical tips for becoming more self-aware in the training room and making lasting improvements.
Tips for Giving Feedback in a Remote Work Environment
Remote work hasn’t made feedback easier — it’s made it harder. Bonfire Training shares practical tips for leaders and teammates to give and receive constructive feedback when screens replace face-to-face conversations.
Team Training: The Secret Ingredient to a Successful Product Launch
Behind every memorable customer moment is a well-trained team. Bonfire Training uses a viral Universal Orlando story to show why investing in your people before a product launch is the most important prep you can do.









