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“I didn't want a program where my team was going to sit in a room and listen to suggestions of how we should be doing things based on studies. I wanted a program that would engage them and keep their attention while they learned and that is exactly what we got.”
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Get your team the best in Customer Service Training, at their fingertips
Develop Your Customer Service Skills With OnDemand Online Courses
Now, more than ever, improving customer satisfaction is a top priority for organizations. Our Customer Service Essentials (CSE) training is designed to increase the confidence of your team members while maintaining exceptional customer service. This course will teach new skills, refresh existing competencies and offer new approaches to challenging situations.
Our OnDemand online CSE training is designed to give you quality, concise training you can watch in one sitting, on any device, at any time. Online training is a convenient, cost-effective solution for learning rapport-building, effective skills that will create consistency of excellent service throughout your organization. This course includes over a dozen modules, gives you 30 days of access and can be purchased in single or multiple-seat packages.