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Bonfire Training

Leadership & culture course

Coaching & Feedback

Help leaders coach with confidence and give feedback that lands, with practical tools and repeatable frameworks that build trust and performance.

Length
Half or full day
Format
Onsite or live remote
Includes
Course materials

Course overview.

Understanding the role of a leader is the first step in being able to effectively manage your team. Managers are often chosen from high-performing individuals. These highly proficient “doers” quickly become struggling managers, without the methods or skills needed to succeed. This program will help provide a necessary foundation for these managers to help them overcome this challenge by showing them the essential skills needed to positively influence their team. It will also equip managers to recognize differences between coaching conversations and delivering feedback, including how to use specific techniques that are productive and motivating to team members.

In this workshop, leaders will…

  • Compare and contrast the difference between being a “manager” and a “leader”
  • Learn the 8 behaviors of the highest performing managers as identified by Project Oxygen
  • Develop effective coaching and feedback skills
  • Understand the anatomy of a conversation
  • Learn how to determine when to use coaching versus giving feedback in conversations

This workshop pairs nicely with the DISC Behavior Style assessment. Together, these two courses will create a higher understanding of different communication styles and how best to incorporate that into coaching and feedback conversations.

What to expect.

What your people will be able to do after the session, and what changes for your organization.

Learning outcomes

  1. Understand when to be a manager and when to be a leader
  2. Know how to structure a coaching conversation
  3. Develop effective feedback skills
  4. Apply the behaviors of a high performing manager
  5. Commit to incorporating a solid coaching model

Business outcomes

  • Stronger Collective Performance
  • Increased Self-Confidence
  • Improved Work Performance
  • More Effective Communication Skills
  • Link Individual Effectiveness with Organizational Success

How this works.

Program format

This is a half or one-day, onsite, instructor-led session that can be split into shorter sessions to accommodate schedules.

  • The program is presented in a multi-media, fun, interactive manner with group exercises to engage participants.
  • Materials support additional learning reinforcement.
  • Live remote option available

Who should attend?

All levels of leadership, including C-Suite, department heads, and team leaders should attend.

Tailored to your team

Sessions can be customized with your scenarios, language and goals. You and your Bonfire trainer decide which topics matter most for your team.

Plan your session
Ownership

Purposeful Accountability

Perfect forLeaders and teams building a culture of ownership

  • Strengthen personal and team accountability
  • Navigate accountability conversations
  • Drive service excellence and results
Communication

Communication Essentials for Leaders

Perfect forLeaders and supervisors who want to connect, align and lead through communication

  • Communicate with clarity and purpose
  • Listen mindfully and respond with empathy
  • Time your message to build trust and action
Change

Agile Leadership

Perfect forLeaders staying ahead in a fast-changing world

  • Develop decision-making flexibility
  • Lead teams through uncertainty and change
  • Create an adaptive leadership mindset

Step into the role of an effective Manager.

Learn essential skills to build a necessary foundation to positively influence your team.