Understanding the role of a leader is the first step in being able to effectively manage your team. Managers are often chosen from high-performing individuals. These highly proficient “doers” quickly become struggling managers, without the methods or skills needed to succeed. This program will help provide a necessary foundation for these managers to help them overcome this challenge by showing them the essential skills needed to positively influence their team. It will also equip managers to recognize differences between coaching conversations and delivering feedback, including how to use specific techniques that are productive and motivating to team members.

In this workshop, leaders will…

• Compare and contrast the difference between being a “manager” and a “leader”
• Learn the 8 behaviors of the highest performing managers as identified by Project Oxygen
• Develop effective coaching and feedback skills
• Understand the anatomy of a conversation
• Learn how to determine when to use coaching versus giving feedback in conversations

This workshop pairs nicely with the DISC Behavior Style assessment. Together, these two courses will create a higher understanding of different communication styles and how best to incorporate that into coaching and feedback conversations.