employee engagement
Have Your Employees Lost That Lovin’ Feelin’?
What makes an employee miserable at work? According to Patrick Lencioni, it often comes down to management. Bonfire Training explores the three signs of a miserable job — and what leaders can do about it.
Read MoreGold Stars Are Free! Employee Recognition Training for Managers
Recognition is one of the most powerful motivators a leader has — and it doesn't cost a thing. Bonfire Training explores how to recognize all employees, not just top performers, and why it matters.
Read MoreBuilding Employee Engagement: What You Need to Know
53% of American employees are actively disengaged at work — and trust falls won't fix it. Bonfire Training breaks down what employee engagement really means and the practical steps leaders can take right now.
Read MoreThe Secret to Providing a Positive Customer Service Experience
When team members share ideas and feel ignored, they disengage — and float away. Bonfire Training's balloon metaphor is a simple but powerful reminder of what's really at stake when leaders stop listening.
Read MoreThe Do’s and Don’ts of Training Presentations
As a trainer, you have a lot riding on your shoulders. Training new or existing employees can help your company improve employee performance, engagement, customer satisfaction, and so much more. But, your organization can only reap the benefits of training...
Read MoreDo You See 2020 in 20/20?
New year, new goals — but are you looking in the right place? Bonfire Training makes the case for investing in your internal assets first, with employee training that directly supports your biggest business objectives.
Read MoreThe Working Genius
Got talented people but still hitting performance gaps? Bonfire Training is a certified Working Genius facilitator — and this Patrick Lencioni model helps teams understand their strengths, fill the gaps, and put the right people in the right seats.
Read MoreBest Practices for Customer Service Employee Onboarding
Onboarding a new customer service employee is about more than paperwork and passwords. Done right, it can reduce costly turnover, boost morale, and set reps up for long-term success. Bonfire Training shares five best practices — from embedding culture on day one to using simulated tickets — to help you build an onboarding experience that sticks.
Read More