While promoting your commitment to your customers on your social channels is an important part of content marketing, turns out—it’s not what keeps people coming back!
Regardless of the industry you’re in, if you deal with customers, at some point in time you’re going to be confronted with a “difficult” one.But, here’s an important question to ask yourself. “Is the customer actually difficult, or are they merely upset?” Chances are the “difficult” customer is more likely an upset customer, and it’s your job to turn that frown, upside down. The good news is, you can do it in three steps!
We get a lot of questions about how Bonfire came to be—and how nearly 40 years later, we’re still out here sparking lasting change.
Have you found yourself showing up differently over the past couple of years? At Bonfire Training, we’ve created a free, downloadable guide to give you some tips and tricks on how you can power through challenges and show up with an abundance mentality.
Are the teams in your organization working together in a cohesive, productive way to achieve a central goal? Are they engaging with one another in a way that sparks connection and integrity? This type of team harmony doesn’t just happen—it takes some work.
When clients come to us, they aren’t only looking for customer service training; they are looking for a training partner who will help them drive bottom-line results.