The show must go on! Online training should have an engaging and lasting effect. Learn more about how to take you onsite training online.
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The show must go on! Online training should have an engaging and lasting effect. Learn more about how to take you onsite training online.
We recently received a message from a former customer service trainee (way back when we were known as PhonePRO) that we knew we had to share.
Habits can both help and hinder. Here are some tips to make sure your customer service training habits are working for you.
Learn more about the impact of customer service on an organization’s bottom line and how our Customer Service Essentials course can help your team.
Bonfire Training can help your organization fulfill your employee training New Year’s resolutions with a variety of courses.
Training new or existing employees can help your company improve in many ways when it is presented properly. Here’s a few of our training do’s and dont’s.
“One of our clients knew they needed help to improve the service culture of their division. Check out their successful results when the teamed up with us.
Training your seasonal employees in effective communication is still mission critical. Invest in their training, and yield happy, loyal customers all year round.