Become a trusted and reliable partner in your community by providing top-notch customer service.
The Challenge
As a Utility Company, you provide water and energy, but you’re also providing customer service. If you want to be seen as a trusted and reliable partner in your community, your front line representatives need to be the best at what they do. Do your employees have the practical skills necessary to succeed in their customer-facing roles?


The Solution
Bonfire Training’s customer service training courses can make a measurable impact on your customer service and internal culture while improving customer loyalty.
- Learn real-time, effective communication strategies
- Remain current on how best to communicate with internal and external customers
- Develop conflict resolution skills
- Gain the tools needed to manage and prevent call escalations
- Improve your company’s consistency and overall customer service
Bonfire Training has a proven track record of helping Utility Companies succeed and be nationally recognized for the quality customer service they provide.








