OnDemand Online Training & eLearning Modules
What's Covered ?
Our OnDemand online training covers a wealth of topics, including:
Comprehensive Skills Training
CSE features our best skills and techniques for providing great customer service. Learners will also receive reference and support materials to help them transfer their new skills and learnings to the real world.
Interactive Activities
Tired of endless slides? This engaging course features a variety of interactive elements to support different learning styles. Our techniques are presented through videos, call recordings, high-quality images, interactive flash cards, and more.
Ready for any & every device
Our simple, mobile-friendly training platform responds to whatever device you prefer. Start the course on one device and pick it up later on a different one. The challenge is in the training, not the technology.
Want to take a test drive?
Who doesn’t want to take a test drive before they drive the car? Preview the course to get a better idea of what to expect. If you’re ready to purchase, select the “I’m Ready to Buy” button!
Get your team the best in Customer Service Training, at their fingertips
Develop Your Customer Service Skills with OnDemand Online Courses
Now, more than ever, improving customer satisfaction is a top priority for organizations. Our Customer Service Essentials (CSE) training is designed to increase the confidence of your team members and teach them to maintain exceptional customer service. This course will teach new skills, refresh existing competencies and offer new approaches to challenging situations.
Our OnDemand online CSE training is designed to give you quality, concise training you can watch in one sitting, on any device, at any time. Online training is a convenient, cost-effective solution for learning effective skills that will create consistency of excellent service throughout your organization. This course includes over a dozen modules, gives you 30 days of access, and can be purchased in single or multiple-seat packages. Ready to go? Contact us for more information or keep scrolling and click on the “Buy Now” button at the bottom of the page!
Pricing Information per Seat
The cost of our OnDemand training is $184/seat. We also offer bulk pricing. If the option you’re looking for isn’t listed, or you are interested in learning more about sustainability materials and job aids to support the training program, click the blue button below to contact us today! We’re happy to talk about how to best meet your training needs!
Want to explore more pricing options?
eLearning Modules & Licensing
Bonfire Training’s Quality Training Delivered Your Way
Did you know our Customer Service Essentials modules are available for delivery through Bonfire’s Learning Management System (LMS), or can be served up easily within your organization’s LMS?
The CSE training is like a restaurant with a food truck (yay, tacos!). We can host and serve up our menu of customer service e-Learning modules wherever you want them, or we can show up to party at your place.
Bonfire’s eLearning series is designed to increase the confidence of your team members while teaching them to maintain exceptional customer service. The intention is to teach new skills, refresh existing competencies, offer new approaches to challenging situations and have some fun while we’re at it.
Licensing our eLearning product to host on your internal LMS offers a multitude of benefits, including:
Full Access
You receive full access to our content, including updates, with no usage limits or time restrictions for course completion. Utilize the course at any time for onboarding new hires or refresher training.
Learner-Focus
Hosting on your LMS offers you the ability to focus on different techniques individually. It also gives you customized options to track learner progress.
LMS Delivery
The eLearning program is SCORM compliant and compatible with most LMS platforms. It can be viewed easily on any mobile device through the menu-based format.
Pricing Information for Licensing
If you’re interested in licensing our OnDemand online course, we’re ready when you are!
The annual eLearning license fee is based on each client’s needs and typically ranges from $10,000 to $13,000/year. The one-time fee for a perpetual license for unlimited access to Bonfire’s intellectual property on your LMS is also based on each client’s needs and customization elements and typically ranges from $20,000 to $35,000.
Want to explore more pricing information? Send us an email at info@bonfiretraining.com or give us a call at 800-888-4893.
Ready to get started?
Give your team the customer service essentials they need with OnDemand online training or our eLearning modules.