Sales & Service Essentials
What to Expect
Learning Outcomes
- Conversation control while ensuring the customer’s needs are met and exceeded
- Recognize buying/interest signals
- Be aware of the importance of mindset and its impact on success
- Gain agreement from the customer to secure the next step, such as closing the sale
- Understand the difference between melting resistance and overcoming objections
“You miss 100% of the shots you don’t take.”
Wayne Gretzky
Business Outcomes
- Enhanced Team Sales & Service Skills Levels
- Tools & Tips for Positive Communication
- Confidence in Moving the Sale Forward
- Increased Revenue
- Improved Sales Performance
How This Works
Program Format
This is a one-day, onsite, instructor-led session that can be split into shorter sessions to accommodate schedules.
- Live remote training options are also available.
- The program is presented in a multi-media, fun, interactive manner with group exercises to engage participants.
- Materials support additional learning reinforcement.
Contact us to explore how we can meet your training goals! info@bonfiretraining.com / 800-888-4893
Who should attend?
Inside sales, outside sales, and any department/team that deals with relationship selling and is interested in better communication and sales skills with customers over the phone and face to face should attend.
Be Your Best, On Purpose, Every Time.
Energize your sales team with quickly integrated skills.