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Home » Onsite and Live Remote Courses » Customer Service » Personal Impact

Personal Impact

Course Overview

In this transformative course, Personal Impact, you will embark on a journey of self-discovery and interpersonal growth. Through engaging discussions and collaborative activities, you will identify your unique personal impact and learn the importance of personal accountability in fostering meaningful connections with your peers.

Delve into the two forms of trust, predictive-based trust and vulnerability-based trust. This learning journey will enhance your ability to take ownership of your personal impact and cultivate empathy for others. As you explore these concepts, you’ll gain practical strategies to create a supportive environment where everyone can thrive.

By the end of this course, you will not only understand your impact but also learn how to work effectively with others to achieve shared goals and serve internal team members and external customers. Join us to discover how your actions can inspire positive change in both your life and the lives of those around you.

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personal-impact

What to Expect

Learning Outcomes

  • Identify Your personal impact
  • Engage with your peers while learning about Personal Accountability
  • Foster meaningful connections with your peers
  • Enhance problem-solving skills through team building
  • Learn the two forms of trust that impact relationships
  • Develop an ownership mentality and empathy for others
  • Know how you can win together to create a positive, productive company culture
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“When we are no longer able to change a situation, we are challenged to change ourselves.”

Viktor Frankl

Business Outcomes

  • Enhanced Personal and Team Accountability
  • More Empowered Employees
  • Elevated Team Cohesion
  • Improved Team Member Innovation
  • Increased Team Engagement

How This Works

Program Format

This is a one-day, onsite, instructor-led session that can be split into shorter sessions to accommodate schedules.

  • Live remote training options are also available.
  • The program is presented in a multi-media, fun, interactive manner with group exercises to engage participants.
  • Materials support additional learning reinforcement.

Contact us to explore how we can meet your training goals! info@bonfiretraining.com / 800-888-4893

Who should attend?

All front-line employees who are the main contact for external customers should attend.

Be Your Best, On Purpose, Every Time.

Make a difference with each customer in a way that connects them uniquely to your organization.
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