Cultivate Your Team
One Course at a Time.

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Courses To Fit Your Needs

Bonfire Training has a convenient and cost-effective solution to help you keep your customer service training, leadership excellence, and culture development going all year long. Our customized programs help you standardize exceptional service throughout your organization.

Bonfire Training Course Offerings

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Customer Service Essentials

HANDLING DIFFICULT CUSTOMERS
Customer Etiquette
Positive Communication
Ownership Mentality
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Customer Service Advantage

Foster EMPATHY
CUSTOMER ADVOCACY
ADAPTABILITY
Learn RESILIENCY
Be PERSUASive
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Train The Trainer Course

Reduce turnover
Need Frequent In-house training
Ensure training consistency
engage the audience
Learn how to present
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Leadership Development Essentials

REAL-WORLD SITUATIONS
 PRACTICAL TOOLS 
FOSTER COORDINATION
FOLLOW-THROUGH 
IMPROVe PERFORMANCE 
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DISC Behavioral Styles

better teamwork
self-knowledge
Understand Behaviors
productive conflict
Objective reasoning
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Emotional Intelligence

Building Trust
Proactive discussions
goal alignment
LEADERSHIP STYLE
Gaining influence
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5 Behaviors of a Team

Results
Accountability
Commitment
Conflict
Trust
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Give/Receive Feedback

Timeliness
Consistency
specificity
Critical comments 
cover The Positives 
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Employee Engagement

Health and Wellness
Personal Growth
Amazing Managers
Discover Your Purpose
Ideal Workspace
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Conflict Management

Reduce conflict
 Proactively engage
Discover Root issues
Understand influences 
Move forward 
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Change Management

The Change Process
The Impact of change
measuring outcomes
cultural support 
success factors 
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Presentation Skills

Purposful Learning 
Generating Interest
increase training Usage
Content to use
business outcomes
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Generations in the Workplace

sharing knowledge
Personal motivators 
expectations
respectful workplaces 
appreciating differences
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Building Trust

INCREASE PERFORMANCE
RETAIN YOUR TALENT 
DRIVE CREATIVITY
ENCOURAGE INNOVATION
CREATE COLLABORATION
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First-time Manager

BUILD EARLY MOMENTUM
CREATE HIGH-PERFORMers
Inquire for Insight
Listen to Learn
invest in your people
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Situational Leadership

Find common language
multi-level influence
employee development 
drive behavior change 
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Self Leadership

foster self-empowerment
Uncover Key motivators
build confidence 
Improve self-reliance 
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Bonfire Training Is:

Real Learning. Real Fun. Real Results.

What questions do you have?