Cultivate Your Team
One Course at a Time.
Courses To Fit Your Needs
Bonfire Training has a convenient and cost-effective solution to help you keep your customer service training, leadership excellence, and culture development going all year long. Our customized programs help you standardize exceptional service throughout your organization.
Bonfire Training Course Offerings
Customer Service Essentials
HANDLING DIFFICULT CUSTOMERSCustomer Etiquette
Positive Communication
Ownership Mentality
Take Me To This Course
Customer Service Advantage
Foster EMPATHYCUSTOMER ADVOCACY
ADAPTABILITY
Learn RESILIENCY
Be PERSUASive
Take Me To This Course
Customer Service Essentials Train- The-Trainer
Reduce turnoverNeed Frequent In-house training
Ensure training consistency
engage the audience
Learn how to present
Take Me To This Course
Essential Refreshers
Increased Retention
Elevated Consistency
Reinforce Good Habits
Real-Time Communication SkillsĀ
Decrease Turnover
Take Me To This Course
Field Customer Service Essentials
Customer-first focusPostive First Impression
Powerful Impact
Communication
Accountability
Take Me To This Course
Leadership Development Essentials
REAL-WORLD SITUATIONSPRACTICAL TOOLS
FOSTER COORDINATION
FOLLOW-THROUGH
IMPROVe PERFORMANCE
Take Me To This Course
Sales Essentials
Confident and Energized Sales TeamBuild a Better Pitch
Improve Morale
Recognize Buying Signals
Increase Sales
Take Me To This Course
Better Relationships through DISC
Foster better teamworkIncrease self-knowledge
Understand Behaviors
Learn about productive conflict
Use Objective reasoning
Take Me To This Course
Emotional Intelligence
Building TrustProactive discussions
goal alignment
LEADERSHIP STYLE
Gaining influence
Take Me To This Course
Compassion Fatigue
Understand Empathy
Identify Warning Signs
Self-Care
Maintain Resiliency
Improve Company Morale
Take Me To This Course
Presentation Skills
Purposful LearningGenerating Interest
increase training Usage
Content to use
business outcomes
Take Me To This Course
Generations in the Workplace
sharing knowledgePersonal motivators
expectations
respectful workplaces
appreciating differences
Take Me To This Course
Building Trust
INCREASE PERFORMANCERETAIN YOUR TALENT
DRIVE CREATIVITY
ENCOURAGE INNOVATION
CREATE COLLABORATION
Take Me To This Course
Management Essentials
BUILD EARLY MOMENTUMCREATE HIGH PERFORMers
Inquire for Insight
Listen to Learn
invest in your people
Take Me To This Course
The SLII™ Experience
Find common languagemulti-level influence
employee development
drive behavior change
Take Me To This Course
Self Leadership
foster self-empowermentUncover Key motivators
build confidence
Improve self-reliance
Take Me To This Course
Bonfire Training Is: