Cultivate Your Team
One Course at a Time
Training to Fit Your Needs
We have convenient and cost-effective solutions to help you keep your customer service training, leadership excellence, and culture development going all year long. Our customized programs will help you standardize exceptional service throughout your organization.
Customer Service
Empower your team members to make every customer interaction a productive and successful one. Our fun, engaging and results-driven customer service courses are perfect for elevating both internal and external customer relationships.
Here are some courses that will standardize exceptional customer service throughout your organization.
Customer Service Essentials
Above the Line Service
Customer Service Advantage
Essential Refreshers
Field Customer Service Essentials
The Platinum Rule of Service
Sustain the Training: Customer Service Essentials
Sales & Service Essentials
Serving Self & Others
Train-the-Trainer & Licensing
Leadership & Culture
A company’s culture encompasses the shared attitude, goals, and practices that make up an organization's overall beliefs and behaviors. Maintaining a vibrant company culture that’s both supportive and nurturing is vital to the success of the company, as well as its team members.
Here are some courses that will support a strong culture and cultivate your team.
Agile Leadership
The Art of Persuasion, Negotiation and Conflict
Better Relationships through DISC
Bias in the Workplace
Coaching & Feedback
Compassion Fatigue
Conflict Management
Emotional Intelligence
The Five Behaviors of a Team
Leadership Academy
Presentation Skills
Purposeful Accountability
The Working Genius
Blanchard | Building Trust
Blanchard | Management Essentials
Blanchard | Self Leadership
Blanchard | SLII® Concepts
Blanchard | The SLII™ Experience
Training Delivered How You Need It
Whether you have team members in offices around the world, remote workers, or a full in-office staff, Bonfire has the right training for you. Determine whether onsite, OnDemand, or live remote training is right for your customer service team.
Bonfire Training Is: