Cultivate Your Team
One Course at a Time.
Courses To Fit Your Needs
Bonfire Training has a convenient and cost-effective solution to help you keep your customer service training, leadership excellence, and culture development going all year long. Our customized programs help you standardize exceptional service throughout your organization.
Bonfire Training Course Offerings
Customer Service Essentials
HANDLING DIFFICULT CUSTOMERSCustomer Etiquette
Positive Communication
Ownership Mentality
Customer Service Advantage
Foster EMPATHYCUSTOMER ADVOCACY
ADAPTABILITY
Learn RESILIENCY
Be PERSUASive
Train The Trainer
Reduce turnoverNeed Frequent In-house training
Ensure training consistency
engage the audience
Learn how to present
Essential Refreshers
Increased Retention
Elevated Consistency
Reinforce Good Habits
Real-Time Communication Skills
Decrease Turnover
Field Customer Service Essentials
Customer-first focusPostive First Impression
Powerful Impact
Communication
Accountability
Leadership Development Essentials
REAL-WORLD SITUATIONSPRACTICAL TOOLS
FOSTER COORDINATION
FOLLOW-THROUGH
IMPROVe PERFORMANCE
Sales Essentials
Confident and Energized Sales TeamBuild a Better Pitch
Improve Morale
Recognize Buying Signals
Increase Sales
DISC Behavioral Styles
Foster better teamworkIncrease self-knowledge
Understand Behaviors
Learn about productive conflict
Use Objective reasoning
Emotional Intelligence
Building TrustProactive discussions
goal alignment
LEADERSHIP STYLE
Gaining influence
Give/Receive Feedback
TimelinessConsistency
specificity
Critical comments
cover The Positives
Employee Engagement
Health and WellnessPersonal Growth
Amazing Managers
Discover Your Purpose
Ideal Workspace
Compassion Fatigue
Understand Empathy
Identify Warning Signs
Self-Care
Maintain Resiliency
Improve Company Morale
Conflict Management
Reduce conflictProactively engage
Discover Root issues
Understand influences
Move forward
Change Management
The Change ProcessThe Impact of change
measuring outcomes
cultural support
success factors
Presentation Skills
Purposful LearningGenerating Interest
increase training Usage
Content to use
business outcomes
Generations in the Workplace
sharing knowledgePersonal motivators
expectations
respectful workplaces
appreciating differences
Building Trust
INCREASE PERFORMANCERETAIN YOUR TALENT
DRIVE CREATIVITY
ENCOURAGE INNOVATION
CREATE COLLABORATION
First-time Manager
BUILD EARLY MOMENTUMCREATE HIGH PERFORMers
Inquire for Insight
Listen to Learn
invest in your people
Situational Leadership
Find common languagemulti-level influence
employee development
drive behavior change
Self Leadership
foster self-empowermentUncover Key motivators
build confidence
Improve self-reliance
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