Leadership Training
Exercise Your Empathy
Empathy is a muscle — and like any muscle, it needs regular exercise. Learn how to prepare, show up, practice, and repeat your way to stronger customer connections.
Read MoreBuilding Employee Engagement: What You Need to Know
53% of American employees are actively disengaged at work — and trust falls won't fix it. Bonfire Training breaks down what employee engagement really means and the practical steps leaders can take right now.
Read MoreDISC Behavioral Styles: A Learned Superpower
What if you could predict how people behave before conflict ever starts? DISC training gives your team that edge — helping everyone understand their own style and work better with others.
Read MoreThe Working Genius
Got talented people but still hitting performance gaps? Bonfire Training is a certified Working Genius facilitator — and this Patrick Lencioni model helps teams understand their strengths, fill the gaps, and put the right people in the right seats.
Read MoreCustomer Service Training Programs to Consider This Year
At Bonfire, we love the “fresh start” feeling that comes along with a new year. It’s a time to set intentions, revisit goals, and plan professional development (PD) for the year ahead. If you’re an organization that has a set...
Read MoreThe Five Behaviors of a Team & How They Impact Your Organization
Great teams don't happen by accident — they're built. Based on Patrick Lencioni's Five Dysfunctions of a Team, Bonfire's Five Behaviors of a Team workshop helps leaders and their teams break through dysfunction, build real trust, and develop the communication habits that drive lasting results across the entire organization.
Read MoreCustomer Service Training: Leading By Example
Employee engagement starts at the top. Discover how leaders can model the behaviors they want to see, invest in their teams through training, and create a culture where great customer service becomes second nature.
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