Excellent customer service is at the heart of every brand’s success, and Bonfire Training is here to help you stay up-to-date on the latest trends in the industry.
Why Consumers Care More About Your Customer Service Than Your Social Mission
While promoting your commitment to your customers on your social channels is an important part of content marketing, turns out—it’s not what keeps people coming back!
Are Smartphones Stealing Our Focus?
Does anyone else remember a time when it was physically impossible to walk around with a tiny computer in your hand or pocket? Ahhh, the good ol’ days! While smartphones have definitely made life more convenient in many ways, we can’t help but wonder: at what cost? Anyone who has a smartphone knows the distractions it can present—but do you ... Read More