communication skills
Persuasion Training Through Compassionate Curiosity
Bonfire’s open-enrollment persuasion course helps professionals influence with trust, communicate with intention, and create buy-in through compassionate curiosity.
Read MoreMASTERING THE ART OF PERSUASION THROUGH COMPASSIONATE CURIOSITY
Win the conversations that matter most with Bonfire Training’s open enrollment session on Mastering the Art of Persuasion Through Compassionate Curiosity—ethical influence, better questions, and real buy-in without pressure.
Read MoreUtilities Customer Service Training | Remote & Onsite Programs
Utilities customer service training designed for high-stress environments, outage communication, and complex billing interactions. Equip call center teams and field technicians with practical communication and de-escalation skills that improve customer satisfaction and strengthen public trust.
Read MoreThe Ins and Outs of Customer Service Training
Consumer expectations keep rising — and your team needs to keep pace. This guide covers what customer service training is, why it matters, and how Bonfire Training helps teams build the skills to deliver seamless, standout experiences.
Read MoreThe Top 10 Advantages of Customer Service Online Training
Online customer service training isn't just convenient — it's a competitive advantage. Discover the top 10 reasons Bonfire Training's OnDemand courses help individuals and teams build real, repeatable communication skills.
Read MoreFan the Flame of Great Customer Service
A barely-lit fire feels different than a blazing bonfire — and so does bad customer service versus great. Bonfire Training breaks down what separates the two, with real customer reviews to show the difference.
Read MoreExercise Your Empathy
Empathy is a muscle — and like any muscle, it needs regular exercise. Learn how to prepare, show up, practice, and repeat your way to stronger customer connections.
Read MoreHow Compliments Help Motivate and Find Value In Others
Compliments are free — and more powerful than most leaders realize. Bonfire Training explores how genuine recognition motivates teams, builds trust, and brings out the best in people.
Read More