Read some actionable tips to help you become the best at giving feedback, especially when remote work is your reality.
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Ignite Your Training with the Power of Fun
Just like gravity, fun is a powerful force. Not only is fun training more enjoyable for the learner, it’s more effective and in turn reduces the need for costly retraining.
The Show Must Go On: Take Onsite Training Online
The show must go on! Online training should have an engaging and lasting effect. Learn more about how to take you onsite training online.
Bonfire Training Deeply Impacts and Inspires Trainee
We recently received a message from a former customer service trainee (way back when we were known as PhonePRO) that we knew we had to share.
The Process of Breaking Bad Training Habits
Habits can both help and hinder. Here are some tips to make sure your customer service training habits are working for you.
Infographic: Customer Service Essentials
Learn more about the impact of customer service on an organization’s bottom line and how our Customer Service Essentials course can help your team.
Do You See 2020 in 20/20?
Bonfire Training can help your organization fulfill your employee training New Year’s resolutions with a variety of courses.
The Do’s and Don’ts of Training Presentations
Training new or existing employees can help your company improve in many ways when it is presented properly. Here’s a few of our training do’s and dont’s.