Emotional Intelligence


Course Overview

There’s a lot of hype about Emotional Intelligence (EI) - is there substance behind the hype? In a word…YES! The definition of EI starts the journey to seeing its value.

Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.

And there it is… the word “relationships”. Energetic, productive relationships fuel collaboration and improve results. Your Emotional Intelligence equips you to create relationships that truly work because it provides a roadmap for how to bring out the best in yourself and in others.

Emotional Intelligence shows up every day. The question is how well is it managed to help you and others work at high performance. For example:

  • Control of thoughts – when negative emotions are felt, are these visible or are we aware enough to control our thoughts to help manage our outward appearance?
  • Giving and receiving feedback – emotions are present on both sides. Do these emotions get in the way and block opportunities for improvement?

Using the book “Emotional Intelligence 2.0” and an online assessment, we focus on key topics and strategies to improve these four areas:

  • Self-Awareness
  • Self-Management
  • Social Awareness
  • Relationship Management

Understanding Emotional Intelligence in ourselves and others is a crucial differentiator in a fruitful career and productive relationships. The ability to relate to others and control our own emotions is the clear path to success.

Learning Outcomes

Improve your connections with others and enhance your leadership abilities.

  • Understand what Emotional Intelligence is and why--when practiced consciously--it can improve relationships, personal development, and leadership success.
  • Understand the four domains to Emotional Intelligence: self-awareness, self-management, social awareness and relationship management.
  • Build a Personal Profile of Strengths.
  • Improve individual Emotional Intelligence.

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“The greatest ability in business is to get along with others and influence their actions.”
John Hancock

Business Outcomes

Increase in Work Performance

Increase in Employee Satisfaction

Increase in Effective Collaboration


Program Format

Emotional Intelligence is the "other kind of smart." It affects how we manage behavior, navigate social interactions, and make personal decisions to achieve positive results. These skills also shape how an individual responds, communicates, interacts and works with other people.

In this program, you will understand what Emotional Intelligence is and how it can improve your personal success. You will learn the four dimensions to emotional success: Self Awareness, Self Management, Social Awareness, and Relationship Management.

Who should attend?

The Emotional Intelligence program is ideal for leaders, managers, and individuals who want to improve their performance and success by increasing their emotion management skills and self-understanding.
Let us challenge you and your team

Grow in emotional intelligence, increase leadership abilities and team performance.

Improve Performance