Emotional Intelligence Training Courses

Course Overview

There’s a lot of hype about emotional intelligence (EQ). Is there substance behind the hype? In a word…YES! The definition of emotional intelligence starts the journey to seeing its value.

Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.

There it is: the word “relationships”. Energetic, productive relationships fuel collaboration and improve results. Your emotional intelligence equips you to create relationships that truly work because it provides a roadmap for how to bring out the best in yourself and in others.

Emotional intelligence shows up every day. The question is how well is it managed to help you and others work at high performance. For example:

Control of thoughts – When negative emotions are felt, are these visible or are we aware enough to control our thoughts to help manage our outward appearance?
Giving and receiving feedback – Emotions are present on both sides. Do these emotions get in the way and block opportunities for improvement?

Using concepts from the book “Emotional Intelligence 2.0” and an online assessment, we focus on key topics and strategies to improve these four areas in our Emotional Intelligence Training:

Self-Awareness
Self-Management
Social Awareness
Relationship Management

Understanding emotional intelligence in ourselves and others is a crucial differentiator in a fruitful career and productive relationships. The ability to relate to others and control our own emotions is the clear path to success and we can help with our Emotional Intelligence Training Courses.

Emotional Intelligence Training Courses: Learning Outcomes

Recognize the importance of emotional intelligence and key skills for success through emotional intelligence training.
Gain a perspective on your personal emotional intelligence abilities through emotional intelligence training.
Select strategies to help social awareness and relationship management through emotional intelligence training.
Take the next step to improve their emotional intelligence through emotional intelligence training.
Select strategies to help self-awareness and self-management through emotional intelligence training.

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“The greatest ability in business is to get along with others and influence their actions.”
John Hancock

Business Outcomes

Increased Work Performance

Increased Employee Satisfaction

Increased Effective Collaboration

Emotional Intelligence Training Courses: Program Format

This is a half-to-one-day, onsite, instructor-led session that can be split into shorter sessions to accommodate schedules.

Live remote emotional intelligence training options are also available.

It is presented in a multi-media, fun, interactive manner with group exercises to engage participants.

Materials and job aids are included to support additional learning reinforcement.

Contact us to explore how we can meet your Emotional Intelligence Training goals! info@bonfiretraining.com / 800-888-4893

Emotional Intelligence Training FAQs

Check out some FAQs, and keep in mind that we'll help you design the best and most effective program to meet your training goals and desired learning and business outcomes. Just give us a call or email, we're here to help! 800-888-4893 / info@bonfiretraining.com

This is a very common concern. Many of our clients decide that the long-term gain of interactive, hands-on classroom training is worth the short-term pain of being short staffed for customer interactions for a day or two. Rest assured; we have several options when staffing is a concern. We can divide your staff into multiple groups and run them through the training at different intervals, ensuring that no one is away for more than a few hours. We can also deliver the training after hours or on a weekend. Or you can bring in small groups from each department in your company, so no single department has everyone in training at the same time. We have worked around staffing issues many times.

It's important to reinforce the training within 30 days of the training program to ensure the techniques stick and become part of your culture. With that in mind, we have several recommendations.

We strongly recommend Bonfire’s Sustain the Training workshop which teaches supervisors, team leaders, and management to coach the newly trained staff on the new techniques and skills learned in the Emotional Intelligence Workshop. It reinforces the new skills and helps the staff to practice them until they become habit. The coaches’ training provides real content that is coupled with a methodical approach to set your coaches and staff up for success. It’s the best return on investment insurance for your training.
We also offer customized refresher training. This can take place anywhere from 6-12 months after the initial training and will help the staff brush up on key techniques so that all of their skills are fully implemented.
Team Huddles, the Emotional Intelligence Reinforcement Guide, and BOOST Huddles are also great tools that reinforce the learnings from the Emotional Intelligence Workshop.
Your Bonfire trainer is also available for advice and guidance after the training is completed. They’re just a phone call or email away!

Our Onsite training is our best and most effective training solution for emotional intelligence since it is customized, interactive and fun. Our charismatic trainers are able to get the entire class involved and participating during the training. This makes the learning process highly enjoyable, and we have found that participants tend to learn and retain more with this format.

Live remote training for our standard emotional intelligence course is also customized and is typically delivered over three total hours, usually delivered in two 90-minute segments. That said, Bonfire is flexible and will adjust timing to meet your needs.

Who should attend?

All levels of employees can benefit from Emotional Intelligence Training.

Let us challenge you and your team

Grow in emotional intelligence, increase leadership abilities, and improve team performance through Emotional Intelligence Training Courses.

Improve Performance