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Home » Onsite and Live Remote Courses

Bring Out The Best In Your Team With Onsite & Live Remote Training Courses

Cost-effective Customer Service and Leadership training to boost team loyalty and engagement

Successful Teams Start Here

A well-trained team knows how to get things done quickly and correctly. Whether you choose in-person, web-based or blended training, our customizable live courses are designed to make a positive difference for your teams… and your bottom line.

High turnover? Disengaged employees? Frustrated customers? Your teams can be game changers for your company OR the reason your customers flock to your competition. Equipping your team with professional development skills empowers them to stand out. Bonfire Training transforms teams by developing leaders into changemakers and empowering teams to deliver exceptional support. Whether you’re building a culture of leadership or elevating customer interactions, our training solutions are designed to scale — from small teams to enterprise-level workforces.

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“Inspiring! So insightful! Our team members have been enthusiastically applying new techniques since the training ended.”

True Homes, Builder

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Why Choose Bonfire’s Onsite & Live Remote Training?

Personalized Programs

Your industry. Your team. Your goals. Our Customer Service and Leadership & Culture training programs are customizable to what matters to you most.

Expert Facilitators

Our trainers have been in the trenches and come armed with strategies that work.

Proven Results

From happier customers to stable teams, our results speak for themselves.

Blended Learning

With training that seamlessly integrates onsite, live remote and online formats, we create a flexible, cohesive learning experience for your team’s unique needs.

Scalable Solutions

All of our scalable solutions allow us to train anywhere from 5 to 5,000+ employees.

Onsite and Live Remote Training Formats

Onsite Training

Onsite training offers face-to-face sessions using your space and your goals. Our trainers bring hands-on activities to your team in a way that caters to different styles of learning.

benefits

  • Practical learning through real time coaching
  • Activities and scenarios that mirror real day-to-day challenges
  • Collaboration that strengthens team connections
Live Remote Training

Live remote training connects teams across the map. Whether your team is back to the office in multiple locations or scattered among home offices, live remote training keeps everyone engaged, connected, and aligned.

benefits

  • Log in to learn from anywhere
  • Flexible scheduling that works across time zones
  • Tools like breakout rooms and pulse polls keep learning interactive and fun
Blended Learning

A dynamic mix of onsite, live remote and online training designed to accelerate professional development and build a resilient, high-performing team.

benefits

  • Combines the benefits of face-to-face engagement with the flexibility of virtual learning
  • Reinforces critical skills through interactive, self-directed modules
  • Offers adaptable scheduling to meet the diverse demands of modern teams

Training Programs That Fit What You Need Most

Customer Service Training
  • Empower your team with gold standard tools to consistently tackle any customer service challenge
  • Courses include: Customer Service Essentials, Above the Line Service, and more

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Leadership & Culture Development
  • Help leaders motivate teams and build a culture their people will celebrate
  • Courses include: Agile Leadership, Emotional Intelligence, and more

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Real Clients. Real Results.

Case Study Spotlight

A global software company partnered with Bonfire to standardize its technical support operations through Customer Service Essentials and Conflict Resolution training. The result? A 21% decrease in resolution time and a significant boost in customer satisfaction across global support teams.

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Got Questions? Let’s Talk!

Q: What’s the difference between onsite and live remote training?

A: Onsite training is suitable for centralized in-person teams; while live remote training is ideal for teams with members in different locations who need some flexibility. Both options deliver similarly powerful results!

Q: How do I get started?

A: Let’s chat! Contact us to discuss your team’s training needs. We’ll develop a training plan just for you.

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Let’s Get Started!

When you invest in training, you are really investing in your customers’ happiness. Let’s work together to build cost-effective training solutions that lead to confident, engaged employees, and loyal customers.

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