PhonePro

Bonfire Training Deeply Impacts and Inspires Trainee

A woman wearing a headset smiles joyfully in a call center. Text reads: “Undoubtedly, the training I received and internalized from you was a major factor in my advancement. Darilynn Godfrey.” Logo: Bonfire Training.

Some training sticks with you for decades. Darilynn Godfrey first trained with us back in 1994 — and has been applying what she learned ever since, through career milestones and personal hardship alike.

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The History of Bonfire Training

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Nearly 40 years ago, Bonfire Training started as PhonePRO — launched out of a living room in Indianapolis with one salesperson and one trainer. Here's how a big idea and a lot of grit became one of the most trusted names in customer service training.

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