Emotional Inetelligence

Emotional Intelligence: Personalize Your Customer Service

Three people, smiling and laughing, stand close together outdoors in warm sunlight. One wears a hat, another glasses, and the third is wrapped in a knitted shawl.

There’s a large misconception of the term intelligence in our society. The idea of intelligence goes beyond aspects of analytical thinking like test scores, thinking ability, and IQ. Above and beyond the traditional notion of intelligence, you can also gain...

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