Leadership and Culture
A company’s culture encompasses the shared attitude, goals, and practices that make up an organization's overall beliefs and behaviors. Maintaining a vibrant company culture that’s both supportive and nurturing is vital to the success of the company, as well as its team members.
With that being said, it’s no surprise that Leadership and Culture go hand in hand. Effective leaders understand how to develop and leverage culture to guide their teams, and this positive chemistry in the workplace is the secret to happy, productive employees. By emphasizing and fostering a strong company culture, you’ll see first-hand how leaders and the front-line teams serving your customers can thrive and grow.
Here are some courses that will support a strong culture and cultivate your team.
Develop the mindset and skills leaders need to thrive during challenges. Improve your communication skills both internally and externally.
Bias in the Workplace
Learn common language and be introspective about your path to impartiality. Begin the conversation.
The Five Behaviors of a Team
Gives team members a sense of their team’s unique strengths and areas of improvement.
Leadership Development Essentials
The ideal complement to Customer Service Essentials (CSE), this course focuses on equipping your leaders with mentoring strategies, personalized development plans, and post-training activities for long-term organizational success and personal growth.
Better Relationships through DISC
Become a more self-knowledgeable, well-rounded and effective leader.