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Customer Service Essentials (Pt. 1)

June 2 @ 11:00 am - 12:30 pm

$45
Training Solutions for Remote Workforce

Course Special! Reduced from $229 to $45

 

Sign your team up for customer service training in an engaging 90-minute workshop! Join us for our live workshop on Tuesday, June 2 at 11 AM ET. Participants will learn:

  • The best greeting to start every conversation off the right way
  • Defining good and poor customer service
  • Conversation control techniques while ensuring customers feel cared for
  • The effect that body language, word choices and voice tone have in helping others to be receptive and cooperative
  • How to rebound from stressful calls and customer interactions, as well as techniques to lessen their impact
  • The critical importance of empathy
  • How to deliver a negative message in a positive way

This webinar is $45 a person and includes a downloadable workbook.

Can’t make it on June 2? Join us on June 15. Register here

Details

Date:
June 2
Time:
11:00 am - 12:30 pm
Cost:
$45

Organizer

Bonfire Training
Email:
info@bonfiretraining.com
Website:
bonfiretraining.com