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Customer Service Essentials (Pt. 1)

June 15 @ 2:00 pm - 3:30 pm

$45
Training Solutions for Remote Workforce

Course Special! Reduced from $229 to $45

 

Sign your team up for customer service training in an engaging 90-minute workshop! Join us for our live workshop on Monday, June 15 at 2 PM ET. Participants will learn:

  • The best greeting to start every conversation off the right way
  • Defining good and poor customer service
  • Conversation control techniques while ensuring customers feel cared for
  • The effect that body language, word choices and voice tone have in helping others to be receptive and cooperative
  • How to rebound from stressful calls and customer interactions, as well as techniques to lessen their impact
  • The critical importance of empathy
  • How to deliver a negative message in a positive way

This webinar is $45 a person and includes a downloadable workbook.

Details

Date:
June 15
Time:
2:00 pm - 3:30 pm
Cost:
$45
Event Tags:
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Organizer

Bonfire Training
Email:
info@bonfiretraining.com
Website:
bonfiretraining.com